AI chatbot development

An assistant that answers like your best employee: from your knowledge base, with sources, 24/7, in any language, and it passes the conversation to a person exactly when needed. The brief chat on our website is our own build.

Clutch Global AwardClutch Champion, Spring 2024

What is an AI chatbot development service?

An AI chatbot development service builds chat assistants that work on company data. They answer client and employee questions 24/7, base every reply on the knowledge base and pass the conversation to a person when needed. Synapse Team, in web development since 2018, builds chatbots, each with quality checks, safeguards and a fixed price and timeline.

Around your chatbot

One team for every AI direction. Pick the page that matches your task, or start the brief and we route it for you.

01

AI development

Full-cycle AI solutions built from scratch.

AI development

02

AI agents

When answers are not enough: workflows completed end to end.

AI agents

03

AI automation

Routine tasks done by AI instead of your team’s hours.

AI automation

04

AI integration

AI features built into your existing product and systems.

AI integration

05

AI consulting

Use case selection, data readiness and an adoption roadmap.

AI consulting

06

Web development

The site your chatbot lives on, built by the same team.

Web development

A chatbot that knows your business

Generic bots give generic answers, and clients feel it from the first message. We set up the assistant on your documents, catalog, policies and tone, and every answer shows its source, so clients keep trusting it even after a hard question.

  • Answers from your knowledge base: docs, catalog, FAQ, history
  • Answers with sources: the client sees where the answer comes from
  • Your brand voice and languages: EN, UK and any market you serve
  • Smooth handover to a person, with the full conversation attached

Working wherever your clients are

One assistant, many channels: the same knowledge and logic work in the website chat, messengers and email, and every conversation goes to your CRM.

  • Website chat, Telegram, WhatsApp and Instagram from one assistant
  • Lead capture built in: qualified contacts go straight to your CRM
  • Actions beyond answers: booking, order status, estimates
  • Analytics: what clients ask, where the bot wins and where it fails

Technologies we build with

Pilot fast, then scale what works

AI speeds up development, engineers guarantee quality: the first assistant goes live in weeks on your real knowledge base and real client questions, and we measure how many requests it closes and how satisfied clients are before adding channels. Prefer a classic process? Same team, same quality bar.

Option A

Classic build

Traditional cycle with the same team and quality gates.

Chatbot on your knowledge base

from $4,000 · 3–4 weeks

Option Bup to 2× faster

AI-powered build

Fastest path to a working pilot. AI speeds up the work, engineers verify every line.

Chatbot on your knowledge base

from $2,000 · 1–3 weeks

Pricing and timelines

AI audit and implementation planfrom $1,5001–2 weeks
AI chatbot for customersfrom $2,0001–3 weeks
Automating one process with AIfrom $2,0001–3 weeks
AI feature in your productfrom $3,0002–4 weeks
AI product from scratchfrom $6,0006–8 weeks

Draft ranges. Final numbers arrive after a short brief: tell us about the project in the chat and the team sends a precise estimate within one business day. Updated: October 2026

Full pricing

Our works

Real projects with measurable results: stores, platforms and AI products we ship end to end.

E-commerce - DealFin
dealfin.cz

E-commerce - DealFin

Full cycle on WooCommerce: prices follow the gold rate, an exchange section, 4 languages, integrations and support to this day.

E-commerce - DealFin
E-commerce - Digital License
digitallicense.shop

E-commerce - Digital License

A high-traffic store built from scratch: hundreds of products, 10 languages, 6 currencies and automatic license delivery.

E-commerce - Digital License
AI tool - Upwex
upwex.io

AI tool - Upwex

Our own SaaS from idea to paying users: AI rates Upwork jobs, prepares proposals in the freelancer's voice and submits them 24/7.

AI tool - Upwex

How we work

01

Use case

The questions to cover and the knowledge to draw on.

02

Estimate

Fixed price and timeline within one business day.

03

Pilot

The assistant on your real knowledge base, tested by your team.

04

Evaluate

We measure answer quality and the share of requests the bot closes.

05

Launch

Channels connected, monitoring on, project handed over.

Reviews

What clients say

Clutch
I have confidence that we are working with the right partner.
Head of MarketingIT consulting company
Clutch
I was impressed by their communication.
CEOReadTomato
Clutch
They delivered as promised and were technically competent.
Founder & Managing DirectorProject Neon
Clutch
The management team was exceptionally professional.
CBOWOXAPP
Clutch
Synapse Team had an outstanding project management system.
Marketing ManagerIncode Group
Clutch
I'm very happy with their work so far.
CMOCrypton Studio
Clutch
The whole process was well-organized, and everything was completed on time.
CBDOIT outstaffing agency
Clutch
Their team is committed to staying within set timelines.
CEOOGDSolutions OU
Clutch
Their technical prowess and project management capabilities consistently met and exceeded expectations.
CBDOIT services company

Frequently asked questions

How much does AI chatbot development cost?

Typical starting points at Synapse Team:

  • Chatbot on your knowledge base: AI from $2,000 (1–3 weeks), classic from $4,000 (3–4 weeks).
  • Assistant product from scratch: AI from $6,000 (6–8 weeks), classic from $12,000 (12–16 weeks).

The final price depends on the knowledge base size, channels and integrations. Describe your project in the chat and the team sends a precise fixed-price estimate within one business day.

How long does it take to build an AI chatbot?

Typical AI-powered timelines:

  • Chatbot on your knowledge base: 1–3 weeks.
  • Assistant product from scratch: 6–8 weeks.

A classic build takes longer, and every quote comes with a fixed deadline before we start.

Will the chatbot make things up to our clients?

We build it to prevent that: answers come from your knowledge base with sources, outside its scope the bot says "I do not know" and offers a person, and automatic quality checks run on every change. We measure reliability instead of assuming it.

Can the chatbot hand over to a live person?

Yes, and it should: on the client’s request, when the bot is unsure or when the conversation gets tense, it goes to your team with the full history. The bot handles routine questions, and people handle what needs a personal touch.

Which channels can the chatbot work in?

Website chat, Telegram, WhatsApp, Instagram and email run from one assistant with one knowledge base. Leads and conversations go to your CRM, so nothing gets lost between systems.

Contact us

Tell us about your project

I run a business, but I get no clients or leads from the internet. What should I do?

Depends on the goal. Pick what sounds closest and I will suggest a solution with a ballpark estimate:

  • I need a website
  • I want to sell online
  • My site brings no clients
  • I want AI in my business
  • I have a product idea
AI estimate

Start the brief in our chat: a few short questions, and the team sends a precise estimate within one business day.