---
title: "Contact Us: Reply Within One Business Day | Synapse Team"
description: "Describe your project in the brief chat or write via email or Telegram. The team replies with a precise estimate within one business day."
image: "https://synapseteam.com/og/og-home.png"
url: "https://synapseteam.com/contact/"
language: "en"
---

[Home](https://synapseteam.com/) Contact

# Contact Synapse Team

Describe the project in the brief chat, and the team sends a precise estimate within one business day. Prefer to write directly? We reply just as fast.

## Brief chat

A few short questions, and your request goes straight to the team.

Start the brief [Brief chat](https://synapseteam.com/contact/#contact)

## Email

For briefs, documents and everything that fits an inbox better.

welcome\@synapseteam.com [Email](mailto:welcome@synapseteam.com)

## Telegram

The fastest channel for short questions and ongoing projects.

@synapseteamcom [Telegram](https://t.me/synapseteamcom)

Working together, in short

Response

within one business day

Timezone

Kyiv: full overlap with the EU, 4–6 hours with the US East Coast

Languages

English, Ukrainian, Russian

Contracts

legal entity in the EU (Estonia) or Ukraine

## Before you write to us

### How fast do I get an estimate?

The brief chat asks a few short questions. Your answers go to the team as a request, and within one business day you get a precise estimate with a fixed price and timeline.

### Do you sign an NDA?

Yes, before we discuss any project details: send yours or we share our template. Ideas and materials from the brief never leave the team either way.

### How does a project start?

First the brief, then a fixed price and timeline, and weekly demos from the first week of work. You see progress every week, not on the last day.

### Who do we sign with and pay?

You choose our legal entity: an EU company in Estonia or a Ukrainian one. Invoices and contracts come from the entity that suits your accounting.

Company on social media

[LinkedIn](https://www.linkedin.com/company/synapse-team/) [Telegram](https://t.me/synapseteamcom) [Facebook](https://www.facebook.com/synapseteam) [Instagram](https://www.instagram.com/synapseteamcom/)

Contact us

## Tell us about your project

[Telegram](https://t.me/synapseteamcom) <welcome@synapseteam.com>

Start the brief in our chat: a few short questions, and the team sends a precise estimate within one business day.

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