---
title: "About Us: Team, Numbers, Story | Synapse Team"
description: "AI-first web development agency working with US, EU and Ukrainian clients since 2018. Legal entities in the EU and Ukraine, fixed prices and weekly demos."
image: "https://synapseteam.com/og/og-home.png"
url: "https://synapseteam.com/about/"
language: "en"
---

[Home](https://synapseteam.com/) About us

# About Synapse Team

An AI-first full-cycle web development agency working with US, EU and Ukrainian clients since 2018. Own legal entities in the EU and Ukraine, fixed prices and timelines, weekly demos on every project.

Founded

2018

Legal entities

EU (Estonia) + Ukraine

Diia.City

resident

![Clutch Global Award](https://synapseteam.com/img/clutch/global.svg) ![Clutch Champion, Spring 2024](https://synapseteam.com/img/clutch/champion-spring-2024.png)

## Our story, honestly

Synapse Team started in 2018 with web development. Then came business automation: CRM and ERP consulting and implementation as a Zoho partner in Ukraine. Then staff augmentation and dedicated teams for US and EU companies, then full outsourcing. Few agencies have seen projects from all four sides: as developers, as process integrators, as part of client teams and as a product team. We have done all four, and that experience helps in every project we take on.

Today all of that works as one full cycle. AI speeds up development where it is safe, and senior engineers design the solutions and answer for every line. Whether a project runs AI-fast or classic is always your choice. We also build AI as a product: the company runs its own AI service with paying users. The same discipline we sell is how the company itself works, from launch checklists to weekly demos.

## The path in five steps

1. Web

   Started in 2018 with web development for clients in Ukraine, the US and the EU.

2. CRM and ERP

   Automation consulting and implementation as a Zoho partner in Ukraine.

3. Teams

   Dedicated teams for US and EU companies, Clutch Top B2B Ukraine in 2020.

4. AI product

   Built and launched our own AI product with paying users.

5. Full cycle

   Moved to the AI-first full cycle in 2025: AI speeds delivery, engineers guarantee quality.

1) Web

   Started in 2018 with web development for clients in Ukraine, the US and the EU.

2) CRM and ERP

   Automation consulting and implementation as a Zoho partner in Ukraine.

3) Teams

   Dedicated teams for US and EU companies, Clutch Top B2B Ukraine in 2020.

4) AI product

   Built and launched our own AI product with paying users.

5) Full cycle

   Moved to the AI-first full cycle in 2025: AI speeds delivery, engineers guarantee quality.

![Roman Barbotkin, CEO and Founder of Synapse Team](https://synapseteam.com/img/about/roman-ceo.jpg)

The person who answers

Roman Barbotkin

CEO and Founder

> The most expensive thing in development is flawlessly building what the business never needed. So at Synapse Team we start with one question: what should this product change for your business and its customers? The answer defines what we build. AI helps us move faster. Experience tells us where that speed makes sense.

[LinkedIn](https://www.linkedin.com/in/barbotkin) [Telegram](https://t.me/barbotkin)

## The principles we build by

01

### Honest advice

We recommend the technology and the scope your project actually needs, even when it makes our invoice smaller. And on every service page we say plainly when a different solution would serve you better.

02

### Numbers instead of promises

Prices, timelines and limits are visible before the contract is signed. A fixed price means fixed: no surprise add-ons in the middle of the project.

03

### AI accelerates, an engineer answers

AI saves weeks of routine work, but every decision and every release is approved by a senior engineer. You get startup speed with the reliability of an experienced team.

04

### Speed as an advantage

A fast website sells better and costs less to promote. That is why a speed check is part of the launch checklist on every project, not a wish list item.

Awards

Synapse Team has been named

## a Clutch Global and Clutch Champion winner!

Five global honors in 2024 alone: Clutch Global Spring and Fall, Clutch Champion Fall, The Manifest Global Award and Clutch Top Staff Augmentation.

![Clutch Global, Fall 2023](https://synapseteam.com/img/clutch/global.svg)

![Clutch Champion, Spring 2024](https://synapseteam.com/img/awards/clutch-champion-spring-2024.png)

![Clutch Global, Spring 2024](https://synapseteam.com/img/awards/clutch-global-spring-2024.png)

![The Manifest Global Award 2024](https://synapseteam.com/img/awards/manifest-global-2024.png)

![Clutch Global, Fall 2024](https://synapseteam.com/img/awards/clutch-global-fall-2024.png)

![Clutch Top Staff Augmentation Company 2024](https://synapseteam.com/img/awards/clutch-staff-augmentation-2024.png)

![Clutch Global, Fall 2023](https://synapseteam.com/img/clutch/global.svg) ![Clutch Champion, Spring 2024](https://synapseteam.com/img/awards/clutch-champion-spring-2024.png) ![Clutch Global, Spring 2024](https://synapseteam.com/img/awards/clutch-global-spring-2024.png) ![The Manifest Global Award 2024](https://synapseteam.com/img/awards/manifest-global-2024.png) ![Clutch Global, Fall 2024](https://synapseteam.com/img/awards/clutch-global-fall-2024.png) ![Clutch Top Staff Augmentation Company 2024](https://synapseteam.com/img/awards/clutch-staff-augmentation-2024.png)

Also recognized: Clutch Top B2B Ukraine 2020, Upwork Top Rated, GoodFirms 5.0, Zoho Partner[and more on Clutch](https://clutch.co/profile/synapse-team)

Reviews

## What clients say

4.9

[34 verified reviews on Clutch](https://clutch.co/profile/synapse-team)

Clutch

> I have confidence that we are working with the right partner.

Head of Marketing IT consulting company

Clutch

> I was impressed by their communication.

CEO ReadTomato

Clutch

> They delivered as promised and were technically competent.

Founder & Managing Director Project Neon

Clutch

> The management team was exceptionally professional.

CBO WOXAPP

Clutch

> Synapse Team had an outstanding project management system.

Marketing Manager Incode Group

Clutch

> I'm very happy with their work so far.

CMO Crypton Studio

Clutch

> The whole process was well-organized, and everything was completed on time.

CBDO IT outstaffing agency

Clutch

> Their team is committed to staying within set timelines.

CEO OGDSolutions OU

Clutch

> They checked in from time to time to see if everything was going according to plan.

Co-Founder Analytics platform

Clutch

> Their technical prowess and project management capabilities consistently met and exceeded expectations.

CBDO IT services company

Contact us

## Tell us about your project

[Telegram](https://t.me/synapseteamcom) <welcome@synapseteam.com>

Start the brief in our chat: a few short questions, and the team sends a precise estimate within one business day.

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